When will my order ship?
Orders in stock will be shipped in 1-3 business days from Los Angeles, CA using USPS.
How long does shipping take?
Domestic orders take about 1 week to ship, while international orders take 2-4 weeks. Orders (excluding sticker only orders) will receive a tracking number via email when shipped.
I didn't get a tracking number.
If you ordered just stickers, shipping is only $1 and does not come with tracking.
My tracking says it's delivered but it hasn't arrived.
We ship using USPS and cannot guarantee their services once the package has left our hands. We recommend checking with your neighbor, family members, or roommates to see if they are holding on to your package for you. Sometimes packages can be marked as delivered by the USPS before they actually are delivered, in which case it will arrive the following day.
I ordered a pre-order item with additional items, when will it ship?
Your order will ship when the pre-order item comes into stock which is listed on the pre-order item's page.
Can I return an item?
All sales are final. If you have a problem with your order please contact firstname.lastname@example.org with your concerns.
Can I wholesale Cactus Club Paper Goods?
Yes! Please check out our wholesale page.